Terms and Conditions

  1. The Contract for all forms of graphic design, print management and web based services (Supplies) are to be based on the conditions herein or detailed in the contractual estimate/quotation(s).
  2. For client on a service retainer our billing term is 14 days from end of month invoice. For rates our billing term is 7 days from invoice date, unless otherwise negotiated in the project schedule. For project estimates we require 50% 14 days after commencement, 25% on issuing production and 25% on completion and/or delivery unless another date is specified in the project schedule. A penalty for late payment will be assessed as follows: 1.5% of unpaid balance per month overdue.
    1. The Company will issue one statement only for each invoice submitted.
    2. Unpaid invoices will bring about automatic suspension of any Supplies by The Company, 30 days after invoice date.
    3. The Company cannot be held liable for any loss of business resulting from the termination of any accounts.
    4. The Company cannot be held liable for any potential future loss of business resulting from the termination of any accounts.
    5. The Company cannot be held liable for any loss of business resulting from the termination of any Supplies.
    6. Notwithstanding delivery of Supplies to the Client the title in the Supplies will remain with The Company until the price thereof has been paid in full to The Company provided that the risk of loss or damage to the Supplies will pass on to the Client upon delivery.
    7. The Client acknowledges that it shall be in possession of the Supplies solely as bailee for The Company until payment of thee price in full to The Company. If payment is not made pursuant to the terms of this agreement, The Company (or its nominated agent) may, without prejudice to any of its rights, retake possession of the Supplies, as its own property and for this purpose the Client irrevocably licenses The Company (and its agent) to enter upon the premises of the Client.
    8. In the event that the Supplies are resold or distributed by the Client before the Client has paid all monies due to The Company in respect of those Supplies, the entire proceeds from such resale shall be held by the Client in trust for The Company and the Customer shall apply such proceeds for pContingency costs are incurred when client needs are urgent, client changes the project brief and client payments are outside of our terms of trade. (THE COMPANY) will always notify the client of this situation prior to billing.
    9. Invoices may be paid by cheque or direct deposit.
  3. Any offer will remain open for acceptance for a period of 30 (thirty) days from the date of our contractual estimate/quotation. If, for any reason, The Company is not permitted to commence the work within 30 (thirty) days of acceptance of our offer, we reserve the right to re-negotiate.
  4. Project expenses are incurred when the project requires use of materials or vendors. Expenses will be invoiced back to the client and may include:
    • Printing, colour proofs, film and other pre-press production items
    • Photography sessions and film development
    • Stock Photo and/or Clipart purchases specifically related to the project
    • Paper purchases (usually included in printing costs)
    • Print coordination fees and job pickup/delivery costs
    • Web Site Hosting & Domain Name Registration fees
    • Sub-contracting, other vendor costs & Project Management Fees
  5. In the case that the client or (THE COMPANY) terminates the project at any time the client will be billed for work completed up to the point of termination. Cancellation fees may apply as determined by (THE COMPANY).
  6. Any claims in respect of Supplies must be made within seven (7) days of delivery of the goods and in this respect time shall be of the essence. No returns will be accepted unless authorised by The Company in its sole discretion (conditionally or otherwise) in advance.
  7. Any rates quoted, or standard schedules included, relate to works within Australia unless specifically stated to the contrary.
  8. Reports, drafts and all other records provided by The Company are private and confidential between the Client and The Company and they may not be used or relied upon by any other party without the prior consent of The Company. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.
  9. Title in the Supplies together with all the information contained therein and all data generated under the Contract, between The Company and the Client, shall remain vested in The Company until the Client has discharged all its obligations under Sections 2 to 3 inclusive above, whereupon the benefit of the Supplies shall be used by the Client exclusively for the project on which the Supplies were originally required, payment in accordance with Clause 2. and 3. above does not discharge copyrights or intellectual property. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.
  10. Notwithstanding Condition 8 above, copyright and all intellectual property rights in the Supplies prepared by The Company for the Client, shall remain vested in The Company unless otherwise negotiated.
  11. All Supplies created for the Client by The Company are assigned a license of use. This license of use cannot be transferred to another 3rd party unless otherwise separately stated by The Company.
  12. Under no circumstances shall The Company be liable to the Client for an indirect or consequential loss suffered by the Client relying on the information included in the Supplies prepared by The Company including (without limitation) loss of profit, loss of Contracts or pure economic loss. Any liability is strictly limited to the direct losses associated with remedial costs of the Supplies only, not to include claims for delays, out of sequence working, non productive overtime, award of costs, etc. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.
  13. Where the Client intends to use any Supplies or information provided by The Company, or any Supplies and information becomes involved in litigation then the Client will both advise The Company in writing and seek the approval prior to using the report. The Company reserves the right to refuse to provide documents for use in litigation.
  14. The total liability of The Company is to the Client only whether as to specie, quantum or duration of liability, no other obligations are to be implied into the Contract, whether as to the giving of bonds, warranties, or guarantees unless expressly detailed therein. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.
  15. The Company will use all reasonable endeavor to meet quoted completion dates. However, time is not the essence of the Contract and The Company will not be liable in cases of late reporting, however, caused, nor shall lateness be deemed to be a breach of Contract or an act of negligence.
  16. Changes to any Supplies completed (Authors’s corrections) or part completed requested by the client or any other part beyond our control, will be charged to the Client on a time basis at The Company’s Standard Hourly Rate of $175 (One hundred and seventy five dollars Australian) per hour + gst in 15 minute blocks.
  17. Any urgent work required that forces The Company to halt scheduled work and refocus on a client’s requested project at short-notice will be charged to the Client on a time basis at The Company’s Priority Service Rate of $200 (Two hundred dollars Australian) per hour + gst in 15 minute blocks for the duration of that project. This applies also to any work strictly required after hours, that is not already part of The Company’s scheduled production.
  18. Villain Designs normal business hours are 8.30 am to 5.00pm Monday to Friday (excluding Public Holidays). Any work strictly required after hours (including weekends), that is not already part of The Company’s scheduled production will be charged at a rate of $320 (Three hundred and twenty dollars Australian) per hour + gst in 15 minute blocks.
  19. Unless specifically stated, our price does not include for any costs or services which may be required from other Consultants, should other Consultants be required the client shall bear the net costs of such.
  20. Unless specifically stated, all prices are exclusive of GST (Goods and Services Tax).